Local advice points give confidential help and support

Jul 16, 2012 by Warren

Local Staffordshire Cares Advisors are encouraging people in Tamworth to drop by and get free confidential advice.

Specially trained Staffordshire Cares Advisors are ready and waiting to give practical help and advice for anyone managing health, disability or age related issues.

Each Staffordshire Cares advisor will be able to give on the spot practical advice and information about what people can do to lead a better life, as well as telling them about local and national organisations that could help.

Information on dealing with day to day hassles, managing your home and garden, avoiding falls and accidents, money advice, healthy living, local things to do and social groups is available.

Tracey Moore, an advisor in Tamworth, said Staffordshire Cares will really help people.  She said:  “As a Customer Services Officer I enjoy helping people and care about giving good and helpful advice.

“Staffordshire Cares will enhance the information that I can give to customers to improve their quality of life and to access information that they would not know was available to them.

Since its launch last year, Staffordshire Cares has already helped 50,000 people through its online and phone based service.  It’s now expanded to open eight drop-in local advice points across the county, including one in Tamworth.

County Councillor Matthew Ellis, Cabinet Member for Adult Wellbeing said:  “Staffordshire Cares is about giving people the choice, control, opportunities and ideas they need to help them live a more independent life.  Survey after survey has shown us that people want a service that gives them advice, in one place that helps them to live independently.

“These advice points offer an opportunity for anyone who needs support but prefers to speak with someone face to face, allowing them to gain access to the internet which they may not have at home.

“Although the website has been specially designed to be very easy to use, a lot of people prefer to speak with someone face to face.  This is exactly what the local advisors offer—contact with a specially trained advisor who will listen, and can point people in the direction of the services they need.”

A Staffordshire Cares advisor is available at Tamworth Borough Council between 8.45am to 5.10pm Monday to Thursday, and 8.45pm to 5.05pm
and are contactable on 01827 709709. More information about Tamworth is available at www.staffordshirecares.info/localadvisors

Advice is also available by ringing 0300 111 8010, for the cost of the local call, or by going to www.staffordshirecares.info.

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